Engaging your People

In surveys conducted across all industries on a global scale, companies with a highly engaged workforce improve operating income by over 19% over a 12 months period, whilst those companies with low engagement scores have seen operating income decline by as much as 32.7 % over the same period.

It's pretty simple, an engaged workforce will deliver your plans. Unless your staff are fully engaged and up-skilled then however good the business plan and strategy is, it will not be delivered. To do this, managers need to focus on much more than employee satisfaction - they need to focus on engagement.

By the end of the workshop, managers will :-

• Have a clear structure and model for leading their team and identify the key areas for greater focus in their own leadership of teams through utilising various leadership diagnostic tools
• Be equipped to maximise team effectiveness, developing a people strategy to deliver against defined objectives
• Identify the capability requirements of their team and their role in the development of their people, including induction, coaching and mentoring.
• Set clear goals, objectives and standards for their staff
• Identify practical steps that can be taken to enable a motivated and engaged team of individuals that deliver sustainable high performance.
• Be able to explain the process for managing people through change and identify actions they need to take to support their team / the individuals within the team.
• Be equipped to manage conflict within the team

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